About the Course

During the Field Management Course 2nd Level (FMC2) you will learn about, and practice tools and skills that can support you in your role as a People Manager. Strong People Managers are key in ensuring that that our teams can deliver quality services to our patients.

HOW TO ENROL

Participants will be selected by the ‘host’ country (or by the Lead Trainer in case of a regional course). Once the participants are validated, they will get access to the specific link for their ‘cohort’.

CERTIFICATION

Certificate of attendance and badge.

TRAINING APPROACH

A mix of self-learning, assignments (to be submitted to the trainer), a face-to-face component, a coaching session, and an action plan.

EVALUATION

There will be an interim evaluation at the end of the face-to-face part of the training, and a final evaluation form at the end of the 7 weeks.

WHO IS THIS COURSE FOR

For anyone who is managing a team (IMS/LRS/MoPH) and is level 4 or higher on the IRFFG (no Coordinators/MTL). The minimum language requirement is B2 in the language in which the training will be provided.

DURATION

7 weeks:

Week 1 to 3: 2,5h per week of self-learning and assignments

Week 4: 3,5 days of face-to-face training plus a coaching session with the trainers

Week 5 to 7: 2,5h per week of on-the-job assignments to practice your learning

Learning Objectives

After this course, you will be able to:

1. (Re)balance your responsibilities as a People Manager
   
2. Reflect on how MSF’s Management Values give direction to the management of your team
   
3. Adapt your leadership style according to the needs of the people in your team and the situation.
   
4. Practice the different ‘tools’ needed for successful communication
   
5. Identiy the factors that motivate your team
   
6. Strengthen the trust with, and in, your team
   
7. Use regular feedback as a tool to support the learning and performance of your team
   
8. Identify learning needs of your team members
   
9. List actions that help to create an inclusive work environment
   
10. Reflect on how to prevent, and resolve, conflict situations
    
11. Use a time management/planning tool
    
12. Follow the steps for effective delegation

List of Contents

• Roles and responsibilities as a People Manager
  
• MSF’s Management Values
  
• Leadership styles
  
• Team motivation
  
• Building trust
  
• Communication skills for managers
  
• Empowering your team
  
• Managing inclusion
  
• Preventing, and resolving, conflicts
  
• Time management and effective delegation