About the course

This is the ability to identify and manage your own emotions and to identify and work with the emotions of others. It can be a crucial tool if you are a team member, if you manage people or if you work with people.

Target audience

This course can benefit managers and coordinators as well as anyone who is involved in team-based activities at MSF.

Learning objectives

To provide an awareness of the components of Emotional Intelligence in the context of MSF teams.

List of contents

• Introduction to EI
•  Create your EI profile
•  Self Awareness
•  Self Management
•  Social Awareness
•  Relationship Management
•  Case Study
•  Resources